1. Agreement to Terms
By accessing the website at www.acalautomotive.com, or by authorizing diagnostic, repair, maintenance, or towing services with ACAL Automotive Group Inc ("we," "us," or "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our site or authorizing our services.
2. Service Authorizations & Estimates
In accordance with Florida law and our standard business practices, we provide customers with clear, upfront guidelines regarding diagnostics and repairs:
- Written Estimates: We provide written estimates for all major repairs and maintenance. Pursuant to Florida Statutes, these estimates are valid for a period of 30 days from the date of issue.
- Work Authorization: No repair work beyond basic diagnostic testing will begin without explicit customer authorization (written, digital, or verbal acknowledgment).
- Additional Discoveries: If our technicians discover additional necessary repairs during service, we will contact you immediately with an updated estimate. No additional work will be performed without your approval.
3. Payment Terms & Mechanics Liens
Payment in full is required upon completion of services and prior to the release of the vehicle. We accept major credit cards, debit cards, and cash.
Notice of Mechanic's Lien: Under Florida law (Florida Statutes Chapter 713), automotive repair shops have the legal right to retain possession of a vehicle until all authorized repair and storage charges are paid in full. Failure to pay authorized bills may result in the enforcement of a mechanic's lien, which can lead to the public sale of the vehicle to satisfy the debt.
4. Vehicle Storage & Unclaimed Vehicles
We operate with limited physical space at our facility. To ensure smooth operations, the following storage terms apply:
- Completed Vehicles: Customers will be notified immediately upon the completion of authorized repairs or services.
- Grace Period: Vehicles must be picked up within three (3) business days following notification of completion.
- Storage Fees: Vehicles left at our facility beyond the 3-day grace period may be subject to a daily storage fee of $50.00 per day unless prior written arrangements have been made with management.
- Abandonment: Vehicles left unclaimed for more than 30 days without payment or communication will be deemed abandoned and processed in accordance with Florida vehicle abandonment laws.
5. Towing & Recovery Operations
For towing and recovery services provided by ACAL Automotive Group Inc:
- Authorization: Towing services must be authorized by the registered owner of the vehicle, an authorized representative, or a law enforcement officer.
- Liability: While we exercise the utmost care during towing, recovery, and transport, we are not liable for pre-existing mechanical issues, structural wear, or damage resulting from towing vehicles with pre-existing structural compromises.
- Personal Property: We are not responsible for personal items left inside vehicles during transport, recovery, or storage. Customers are strongly encouraged to remove all personal valuables before their vehicle is towed.
6. Parts & Warranty Disclaimers
We stand behind the quality of our workmanship:
- Service Warranty: We offer a limited warranty on our repair labor. Specific warranty durations and terms vary depending on the nature of the repair and will be clearly detailed on your service invoice.
- Parts Warranties: Warranties on replacement parts are provided directly by the part manufacturers. We will assist you in processing any valid manufacturer parts warranty claims.
- Customer-Supplied Parts: For safety, liability, and quality control, ACAL Automotive Group Inc generally does not install customer-supplied parts. If an exception is made, customer-supplied parts carry absolutely no warranty on labor or performance from us.
7. Limitation of Liability
To the maximum extent permitted by law, ACAL Automotive Group Inc, its directors, employees, or certified technicians shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use of our services, including but not limited to loss of vehicle use, alternative transportation costs, or loss of commercial profit.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Florida. Any legal action or proceeding relating to your access to the website or our physical services shall be instituted in a state court in Calhoun County, Florida.
9. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us directly at:
ACAL Automotive Group Inc
17788 NW Thrasher Ln.
Clarksville, FL 32430
Phone: (850) 674-1894
Email: info@acalautomotive.com